Terms and Conditions
Welcome to StartNow !
Terms and Conditions
1. Agreements
Each Party warrants that it has the authority to enter into and fulfill its obligations under this Agreement.
Client agrees to cooperate and provide Start Now with all necessary materials and information required to complete the Services as requested.
Start Now will endeavor to provide the Services in a professional and timely manner to the best of its abilities. Start Now role encompasses website design, setup, and marketing consultation services, and it is not obligated to provide any additional services not agreed upon, such as technical support.
2. Services
Start Now primary business is the sale of digital products, which are available for download. Additionally, Start Now offers subscription-based services, including website design, setup, and marketing consultation.
3. Digital Products
Clients are responsible for downloading purchased digital products. Start Now is not liable for the availability of these files beyond 30 days after purchase. Digital products may be used for commercial purposes; however, only clients who purchase the "Bundle and Save" package are granted reseller rights.
4. Copyright
The Client will own the full copyright for all material and deliverables created under this Agreement unless the subscription has been canceled (see "Subscriptions & Refunds" section). Start Now will provide the Client with all relevant files, and the Client should store them securely, as Start Now is not required to keep a copy.
5. Intellectual Property
The Client guarantees that all elements of text, images, or other artwork provided to Start Now are either owned by the Client or that the Client has obtained permission to use them. The Client agrees to indemnify and hold Start Now harmless from any third-party claims regarding the use of such intellectual property.
Start Now guarantees that all elements of text, images, or other artwork provided to the Client are either owned by Start Now or that permission has been obtained to use them. Start Now agrees to indemnify and hold the Client harmless from any third-party claims regarding the use of such intellectual property.
6. Authorship
The Client agrees that Start Now can display all aspects of the creative work, including sketches, work-in-progress designs, and the completed project, in portfolios, websites, printed literature, and other media for recognition purposes.
7. Use of Third Parties
Start Now may act as an agent on behalf of the Client and, directly or through an intermediary, engage third-party contractors or suppliers to carry out aspects of the project (e.g., printing and physical media). Start Now shall pay the charges of these third parties upon prior agreement from the Client and then recharge them to the Client.
Start Now will take reasonable care in selecting and instructing third parties. However, Start Now has no control over the activities of third parties and, therefore, accepts no responsibility for the services provided to the Client by those third parties or for any errors or omissions in their work or products.
8. Sign-Off
The Client agrees to proofread and check all files, artworks, and designs thoroughly before providing approval. Start Now will not be held responsible for any errors present in a file that has been approved by the Client. After approval, should the Client require any revisions to the approved file, artwork, or design, this can be addressed during active subscriptions.
9. Timings
A working day consists of 6.5 workable hours, with a turnaround time of up to 3 days. Communication is conducted between 9:00 and 17:00 Greenwich Mean Time (GMT).
10. Relationship of Parties
Nothing in this Agreement shall be construed to create a partnership, joint venture, agency, or employment relationship between Start Now and the Client. Both Parties agree that Start Nowis, and will remain at all times during this Agreement, an independent entity. Both Parties understand that there is no mutuality of obligation.
11. Non-Solicitation
Start Now agrees that during the period in which it is providing Services, it will not encourage or solicit any employees, vendors, clients, or service providers to stop working for the Client for any reason.
12. Communication & Notices
All project-related notices to either Party shall be in writing and delivered via agreed-upon communication channels.
All account-based communication can be conducted via email at hi@startnow.world. Notices sent by email shall be deemed effective once sent if no error or "bounce back" has been received within 24 hours of submission.
13. Payment Terms
Payment for subscription-based services is processed automatically, either monthly or quarterly, through Razorpay as part of our design and consultation subscription services.
14. Subscriptions & Refunds
Pause Subscription: Clients may pause their subscription at any time. The remaining time paid for will be held on account and can be reactivated within 90 days. After 90 days, the held time will expire, and the subscription will be considered canceled.
Example: If a subscription is paused in week 3, 1 week of time will be reallocated upon reactivation of the subscription, based on an average of 4 weeks per month.
Cancel Subscription: Clients may cancel their subscription at any time. However, please be aware that upon cancellation, access to active tasks and services will be terminated. The remaining time will be forfeited. Refund requests are assessed on a case-by-case basis. Should a Client request a refund within 14 days of the subscription start date, all materials produced by Start Now remain the sole property of the company and are prohibited from being used by the Client in any way. If a refund is deemed acceptable, a 25% fee will be applied to the remaining billable period.
Example: If a subscription is canceled in week 3, 1 week will be refunded minus a 25% fee.
Reactivation Subscription: In the event of a new or reactivated subscription, the latest advertised rate will apply.
Any increase in subscription costs will be clearly communicated 30 days before going into effect. Once a client's current subscription ends, they will be automatically enrolled in the new subscription rate. Clients who do not wish to pay the higher rate will have the option to cancel their subscription with no fee; however, they must do so within the first 14 days of subscription renewal. After these 14 days, it will be assumed that the Client accepts the new subscription cost and agrees to pay it going forward.
15. Refer a Client
Referrals are offered at 5% of the monthly subscription while active. Tracking and payouts are handled directly by Start Now